Alerts and Notifications
How to begin crafting impactful alerts and notifications
- Focus on Actionable Events: Don't just inform, empower! Alerts should signal issues requiring a response, not simply report every minor blip.
- Prioritize Clarity: Keep it concise and clear. The notification should instantly tell the recipient what's wrong and what (if anything) they need to do.
- Target the Right Audience: Don't bombard everyone. Tailor alerts to the specific people who can address the situation.
- Less is More: Avoid overwhelming users with a constant barrage of alerts. Prioritize critical information and send notifications sparingly.
- Consider Tone and Timing: Be mindful of the context. A security breach requires a serious tone, while a game update might be more playful.